AI Development
Most AI projects fail for the same reason: they automate a task nobody minded doing. We start with the work that genuinely costs you hours every week, then build the smallest system that removes it.
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What is included
Use case assessment
Which jobs are worth automating, and which honestly are not
Custom AI agents
Multi-step workflows wired into the systems you already run
Retrieval over your documents
Answers grounded in your own material, not guesswork
Integration
CRM, helpdesk, calendar and internal tools
Evaluation and guardrails
Accuracy tested before it ever faces a customer
Handover
Documented, with the prompts and configuration yours to keep
How we build an AI system that survives contact with reality
Most AI projects fail because they automate a task nobody minded doing. This is the order we work in to avoid that.
01 — Assess
We start with what genuinely costs you hours
Before anything is built we go through the work week and separate the jobs that cost real time from the ones that merely look automatable. Some of what you ask about will come back as honestly not worth it.
- Which jobs are worth automating, and which are not
- The smallest system that removes the work
- A written scope with a number and a date
02 — Build and ground
Agents wired into the systems you already run
Multi-step agents that do the work rather than describe it, with answers grounded in your own documents instead of general knowledge, and connected to the CRM, helpdesk and calendar you already use.
- Multi-step workflows, not a chat window bolted on
- Retrieval over your own material
- Integrated with CRM, helpdesk, calendar and internal tools
03 — Test and hand over
Accuracy proven before a customer ever sees it
We test against real examples and agree the guardrails: what it may handle and what must reach a person. Then it is documented and handed over, with the prompts and configuration yours to keep.
- Evaluated against real cases before launch
- Agreed limits on what it may do unsupervised
- Prompts, configuration and accounts are yours
What we build
How We Work
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Discover
We map the goal, the audience and the constraints before proposing anything.
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Design
Structure first, surface second. You approve each stage before we move on.
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Build
Built in the open, with a staging link you can check any day of the week.
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Launch
Tested, documented, handed over, and supported for 30 days.
Stories of Impact
Serious Digital Work, Without the Agency Theatre
Senior People Only
The people who pitch are the people who build. No junior hand-off.
Fixed Scope, Fixed Price
A written scope with a number and a date, agreed before we start.
Built to Scale
Systems that hold up when your traffic and your team grow.
US Time Zones
Real overlap with your working day, coast to coast.
Own Everything
Full IP transfer on final payment. Your code, your accounts, your data.
Frequently Asked Questions
Works with what you already use
Nothing here asks you to move platforms. We connect to the tools your team is already in.
Your systems
CRM, helpdesk, calendar and internal tools
Your material
Documents, policies and past work, used for retrieval
Guardrails
Agreed limits, tested before launch
Ownership
Prompts, configuration and accounts in your name
More AI services
Let's Talk.
Tell us what you are building. We come back within one business day with a plan, a timeline and a number.
